Grievance Procedure

Disciplinary Lapses
Members who have received letters requesting for explanation from management for any lapses are to first write your explanation and wait for their reply.

If your explanation is not accepted and any disciplinary actions are taken, members are to first write their appeal to the respective departmant manager and if your appeal is rejected, then you will write to us to appeal or mediate on your behalf.

Members will have 2 months from the date of rejection of appeal from management to appeal to us.

Please use the grievance form available for download and submit the form either to the duty union rep or may drop it into the SIASU's mail box in control centre.

Remember to include your full name, staff number and a contactable number.



All Other Matters
Members with a complain, feedback or grievances with regards to any unjust treatment in any area may also use the same grievance form to write to us.

Remember to include all details of the incident, flight number, the sector involve, the date of the flight and also the name of the other persons involved if any.



Reply from Union
Once we have received your form, we will get in touch with you.

As meetings with management are scheduled for the last Tuesday and Wednesday of the month, all letters should reach us a few days before these days in order for it to be raised in that month's meeting.

Depending on situation, some appeals may take more than 2 months before any reply is given and we ask for your patience.

Updates
Grievance Procedure
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